Consumer reviews and reports on scam companies, bad products and services
Sprint Wirless
Sprint Wirless Deceptive Sales Practices, Namely, Lies Rockaway, New Jersey
8th of Apr, 2011 by User228591
On the evening of January 15,2011. I stopped in the Sprint Store, Rockaway Mall, Store # 2031.Rockaway, New Jersey. I just wanted to know about the prices and service they had to offer, because I was considering changing services. Arsen Mirochnik, the store manager, quoted me a good price for more services than I was getting. I told him that I would return as soon as my current contract was up. I didn't want to pay any cancelation fees. I only had a few more months left on this contract. He assured me that there would be no cancelation fees if I signed up now. He would take care of it. I now have 2 signed statements from other customers who overheard his promiss. Repeated attempts have failed to resolve the problem. Arsen refuses to return my calls and he is never available when I call. Even several calls to Sprint's customer Service fail to produce any results. I feel something is wrong when a store manager has to lie to obtain business.
And what can I say about a company that doesn't resolve a situation.
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