Consumer reviews and reports on scam companies, bad products and services
Sunset Group
Sunset Group Sunset Royal, Sunset Lagoon, Sunset World The Sunset Group made promises and they have not been lived up too. Cancun, Other
8th of Jun, 2011 by User671814
The Sunset Group made promises and they have not been lived up too. When we bought into the Sunset timeshare, we were told that the property would appreciate in
value each year. That they would assist us in renting out the property if we could not travel as I have health issues and am not always physically able to leave the country. We were also assured that Sunset would buy back our timeshare for at least what we paid but probably more than what we paid. Well none of that is true! They refused to buy it back. They never helped rent it out. The value is unknown to us. Moreover, for health reason I can no longer go to the Sunset. I am a disabled
American veteran, who now lives on a VA check. Therefore, not only can I not get around at their Sunset Lagoon location because it is not wheelchair accessible, I cannot afford to pay for something I can use when I have more bills than income. I want the money that was promised to me. Instead, I am being threatened by their collection service each week, and the issue of them buying me out as promised is ignored. I need a resolution to this; I am not going to pay for something I cannot use even if I had the
money, which I do not. Thank you
3123 days ago by Evita75
It's such a shame that these crooks are taking advantage of vacationers. Same happened to me in Playa del Carmen. but this timeshare by Royal Elite/Sandos. We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. Beware of timeshare scams in Mexico!! this is a forum with more mexican timeshare scam victims

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