Supermedia Superpages formerly Idearc Media Fraudulant Sales Pitch Dallas, Texas

5th of Oct, 2011 by User424285

I am Isaac A, the owner of Imperial Palms. When I was sold the media package over the phone I was told by the salesman Mr. Torres that it was a trial run for $400 and if I did not get 300 leads in one month I could cancel for free. for starters I got 23 leads not 300. To make matters worse though when I got a bill in the mail it said that it was 400 a month for 12 months. This 400 a month was news to me. I was sold a package at the cost of a one time $400 fee. I immedietly called Mr Torres and informed him that I wished to cancel any further online advertising as well as any recurring mailer advertising. This call was placed within one month of the start date. Mr Torres said he did not have authorization to cancel and gave me his supervisors number named Susan. I called 4-5 times a day to attempt cancellation with Susan. No answer and never a call back. I continued to recieve ad bills from supermedia. After two months I went online to investigate Supermedia for myself . Turns out there are many companies that have went through the same con experience with supermedia that I went through.

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4583 days ago by Customerservice

We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: [email protected]

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