Consumer reviews and reports on scam companies, bad products and services
Telebrands Supreme 90 Fitness Charged for items that were never ordered and enrolled in
25th of Aug, 2011 by User946557
Bought the Supreme 90 DVD's at Target and made the mistake of ordering the additional abs DVD using the phone number for $5.99. The phone number goes to a "voice recognition" voicemail system. It tries to sell you a bunch of stuff starting with a pull up bar and going on to travel discounts and "amethyst earrings." Who would want that from a fitness site? I kept saying "NO" and it said "You have declined (whatever)" but when it got to the vitamins I said "NO" and it said "Thank you." Kept going and no review or confirmation at the end of the call. Called customer service in the morning. "Your order's not in the system, call tomorrow." Called tomorrow same story. And the next day. That night I see my order on the GETORDERSTATUS website. So I call in the morning. "We can't change your order IT'S BEEN SHIPPED." Really. Before the bank paid. The website says it's on 10-15 day backorder. But it's been shipped. Sure enough despite four calls they billed me $65.96 for vitamins I did not order and do not want (and also haven't received). Had to cancel my card and dispute charges through the bank. DO NOT CALL THE AUTOMATED ORDER PHONE NUMBER. Google "Telebrands complaints" or "Telebrands ripoff." I wish I had!

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