Consumer reviews and reports on scam companies, bad products and services
The RUSH Fitness
The Rush Fitness Center Lies and Deception Winston Salem, North Carolina
14th of May, 2011 by User214421
The Rush Fitness center is a nice complex but the contract and sales rep are liars and deceptive. When signing up for trainer sessions I told the sales rep exactly what I wanted, a few training sessions and gym access for only a few months. The sales rep pointed me towards a package and told me I could cancel at any time and even freeze my account for x amount of months if i so desired. I red over the front of the contract to see if there were any things the rep forgot to say, the term of contract indicated open ended instead of 2 years. Now a few months later i'm ready to cancel my membership because I no longer find it useful and first im confronted by the employees telling me to go to the membership service. I call and im met by a peon employee that can only answer with company answers. This is when I find out the stipulations that have to be met in order to cancel my account. Apparently I cannot cancel my membership anytime I want since according to them you need a doctors note (why you need this idk) or proof that you're moving 50miles from a rush gym. I then tell them the address I used is 50miles away and that I should be able to cancel. I was still told no. After several calls and travels to the gym I finally get hold of one of the managers. I explain my situation to him and he has me fill out the cancelation form for which I have the copy of. Now I find out I have an outstanding balance of $54 because of back membership fees, late fees for the month it took me to get someone to cancel my account. I want these charges dropped and the bills/calls to stop. Your gym is a dirty business that should be illegal to run.
Comments
3663 days ago by K1607
Here's my story, and trouble I may have getting out of my contract because I won't even be able to use the facilities: http://kayecandles.hubpages.com/hub/The-Rush-Ripoff-Tactics

and

http://kayecandles.hubpages.com/hub/Gym-Child-Care-The-Rush

Please pass along. I really do not want anyone to get dooped by this gym, and am informing people with children or anyone else to go to the "Y" or a more reliable gym. Do not turn a blind eye from these reviews.

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