Consumer reviews and reports on scam companies, bad products and services
visa express houston
visa express houston Visa Express misinforms houston, Texas
9th of May, 2011 by User961859
Visa China.
Looking at the Visa Express web page, one gets the impression how easy and fast they can issue a Visa. The normal period is 4 days. They do a lot in order to get you to order a same day process and $70 more for that.
I forwarded the the application forms April 26, it was received and signed at the office in Houston at 10.51am 29. Plenty of time. My trip to Shanghai was scheduled to be Mai 11. In the morning of May 4th my rally with Houston began, first by 2-3 emails. No response and finally blocked. Then by phone Friday morning the 5th to get the message that my pass port and green card could not be found. "Oh", the lady said, "what was your name? - it's laying here ... you didn't fill out the third and final application...". That was not exactly the service a service agency should be proud of - they had my email address written on the application and 3 from me that they could have answered. But my enclosed $169 check was already cashed! Money Yes, Service No! It was my fault, not to study the initial instructions from this company good enough. I filled it out, signed it and faxed it as they required. They received the fax at 11:08:14 that Friday, exactly 38 minutes too late for that day's work.
However ... The time was running, and now as a sudden I was in need of using their "24-Hour-Rush-Service" - and naturally pay the high extra fees for that, on top of that also extra overnight charges. To my question about if I could have the visa Tuesday May 10 was answered with "rather Wednesday"!!! Today is Tuesday May 10. Have now called the company several times during the day. Is the visa arriving today? "No, we didn't make". Call in an hour. Then call in 20 minutes. Had to use two different phones at the same time because of the long waiting time of the lady who simply blocked the connection. Using the other phone and catching her 5 minutes before closing hour, she admitted that the visa not yet got prepared???
To my question about what the purpose would be to pay $170 for the Rush-Service, the answer was: "You know, we submit the applications within the agreed rush hours, but in this case we are waiting for the Chinese Embassy to bring the visa."
Oh, that is how the 24-hour term has to be understood.
Am I totally out of my mind, not being able to understand the following Visa Express promise the right way?:
"If applications require Urgent (Same-day) service or Rush (24 hours) service ... Applications received after 10:30 AM will be processed [PROCESSED!] the next business day."

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

377 days ago by thestoryofdianegerrish
goldendoodle world - goldendoodle world lake ridge kennels Vulgar,...
I just came across this page a few minutes ago. I am Sandra Johnson and although this page was...
602 days ago by freeinfofraud - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
606 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my name is Karen Wolfe, i'm the owner of...
607 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in