Consumer reviews and reports on scam companies, bad products and services
WestStar Mortgage INCOMPETENT with some Bait and Switch Boca Raton, Florida
26th of Oct, 2011 by User141273
I am a member of Costco and they referred me to these incompetent jokers. First of all there was a bait and switch tactic right at the beginning of my loan process. I was given one rate and no points and that changed with an hour. I immediately gave them all the information they requested but was continually bothered by requests for additional information. Then the loan officer (who I will not mention at this time) did not return my calls and was AWOL. Mine was a simply refinance at half the value of the house. I had to put up $400 for an appraisal -$375 was the original figure mentioned. Now I have nothing to show for all the trouble and work I put into this loan except NO RETURN of my calls. If you are a consumer PlEASE PLEASE do not go through what I have had to put up with. Now the rates have gone up and my loan is still in limbo.
Comments
4686 days ago by Optics17
Was his name Neil? I've had a similar situation and I want to make sure I am not getting scammed with the information that I provided him with.

Thanks.

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