World Financial Network

World Financial Network National Bank WFNNB Illegal Collection Practices Columbus , Ohio

26th of Mar, 2011 by User801502

WFNNB on March 13 (via phone) cus serv rep. said they are "watching our house" becasue we could not make payment in amount demanded. Employee also stated we could work less hours to qualify for HEAP grant in order to divert money to WFNNB. On March 23rd, employee "Mr. Card"(1800-695-7444 ext4652)said he was googling our house on the internet and then read off our credit report. Please note that customer initiated call in order to make Good Faith payment arrangments of $50 each month. Employee laughed and said he could not accept such a low pmt despite acct charging off on 3/23/11. On 3/26/11 cus serv reps began identifying themselves as "AGENT" preceding last name. Final contact with "Agent Clark" (1800-695-7444 ext 7751)on 3/26/11 demanding bill be paid off in four months. Customer offered to pay $100 and "Agent Clark" stated this is not good enough, pay us before other bills which currently being paid.

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4687 days ago by Anonymous

If true, this is highly illegal. A collector can't threaten you or talk to anyone other than the person owing the debt. I'd say the phrase "watching our house" would count as a threat. Collectors do this all the time because they make more the faster they collect payment. If you had an audio recording of this you might be able to sue, in some instances collections companies breaking the law have even been shut down entirely, even reputable companies with jackass collectors who pull tactics like this and knowingly repeatedly break the law