Academy Cruises

Academy Cruises & Tours Dianne Tuttle Failure to refund deposit San Luis Obispo, California

4th of Jul, 2011 by User231335

On 9/30/2010 Tuttle executed a joint venture contract whereby she would make travel arrangements and help sell cabins on cruise ships and I would be the public speaker and help to sell the cabins. On 10/15/2010, per the terms of the contract I sent a good faith deposit of $1,000 toward the purchase of cabins. According to the terms of the contract if Academy and CCPCI decided to cancel the cruise due to insufficient cabin bookings, Academy and CCPCI may cancel the cruise engagement at any time prior to the final payment due date. Academy and CCPCI were to suffer their own losses for any pre-sailing costs incurred. After receiving several telephone and email tirades from Tuttle on 10/15/2010 I emailed Tuttle my request to cancel the contract, according to the terms of the contract. On 10/19/2010 Tuttle, by email, acknowledged receipt of the $1,000 deposit and my request to cancel the contract. However, she also informed me she had decided to make the arrangements anyway and had sent the money to Carnival Cruiselines. In checking with Carnival and the related hotels, no confirmation was available and none could confirm any reservations were ever made. When a query was sent to Tuttle by the California and Florida Attorney Generals she responded by telling them, and the California BBB that it is at her discretion to determine when or if she has to refund deposits.

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Comments

4356 days ago by Sanjuandude

let me tell you this about her, if you are expecting Ms.Tuttle to refund a deposit, you have one heck of a wait ahead of you. In another universe she might, maybe, refund a deposit. she's sneaky in my opinion and I do not advise doing business with her. That being said, if anyone wants to do business with her travel agency, good luck and I hope she does you right, but I would look elsewhere.