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ACEDEPOT.COM
ACEDEPOT.COM Ace Depot Took money for no delivery and ignored request for refund Northvale, New Jersey
9th of Dec, 2010 by User410671
I purchased of a paper shredder online from Ace Depot for $54.95. They immediately charged my PayPal account. Two weeks later - no shredder. I called to see where the shredder is. They checked and said they could not deliver it since it was out of production. We agreed to cancel the order even though I found it was still readily available from other online stores. Several weeks later, while examining my credit card bill, I realized that Ace Depot had charged my PayPal account and not issued any credit. I contacted Ace Depot and after delay after delay was told that I would receive a refund with in 72 hours. It never came. I have since opened a dispute through PayPal to retrieve my money. Do not buy from Ace Depot. Based on my experience they appear to be capitalizing on the float of money. A week into the dispute, Ace Depot has not responded to PayPal's notification.

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