African Ancestry Do Not Use African Ancestry for DNA Testing, They do not deliver on their test, unethical, bad customer service Washington , Washing

29th of Dec, 2011 by User974515

Do not use African Ancestry for any DNA services. They will rip you off! They ripped my elderly father off and he lost over $400 in the process and never received any description or answers in the fabricated tests that they sent back to him. African Ancestry representatives informed my father that if he purchased a maternal DNA test that he would be given a breakdown in percentage of Native American geneology and be given an illustrative report discussing his geneology. After waiting two months he received an email, not a package by mail, that only showed a pie chart that said 100% European and the one page looked like something a 5th grader made on Microsoft Word. Additionally, in the email the company sent with the attachment, it stated that he guessed he was 60% African, of course he didn't guess that it is clear that he is of Native American and Caucasian descent. We have documentation and photographs as well as a family history indicating Native American descent. African Ancestry did not deliver the report they promised and refused to refund my elderly father his money. The Better Business Bureau did not do any better, they merely closed the case saying it was resolved. They are as big of a ripoff as African Ancestry, they truly are the fox guarding the hen house. Emails to the company were not answered and they still refuse to refund my elderly father the money owed him. African Ancestry is a ripoff and although I can't prove it, I suspect that their tests are fabricated. Stay away from African Ancestry and save your money for companies that provide valid DNA testing and deliver on the products that they promise their customers. Repeat, do not use African Ancestry, they are unethical and are terrible at customer service.

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