Arco BP America Inc. FALSE ADVERTIZING regarding their FEES ON USING YOUR CREDIT/DEBIT CARDS Seattle, Washington

8th of Nov, 2011 by User497432

On November 5th, I went to my neighborhood Arco station for a fill up as usual and became frustrated with the outide pay station not accepting my credit card for payment. I had to go inside the store and wait in line. When I asked for a fill up on pump #1, I was asked credit or debit, I said credit. She said for credit, this side of the counter. On the counter was a piece of cardboard that had a list of dollar amounts followed by fee charges. I was told that I needed to pick a dollar amount which I guess meant that I couldn't just ask for a fill up. I saw written on the cardboard 'Less then $25.00 Fee $ .50' '$25.00 - $35.00 Fee $1.00' etc. I told her that this is bs but I had no choice because I was out of gas so I did $24.50. I have been going to the Arco station for years and the standard fee for using your card rather than cash was $ .45. When I returned home, I looked Arco up on the internet and found that their advertisement read "GOOD-BYE $ .45 FEE - HELLO CREDIT CARDS" It further states in the ad that Seattle area customers can pay however we want. Cash one time, debit card the next or even use your credit if you want. THERE ARE NO 'PARTICIPATING' Arco stations here and when I tryed calling the Arco Customer Service 1-800 #, I got the run around about their ad ! Later I found out from my roommate that he used the Arco station up near the North Gate Mall and 5th Ave N.E. and he was charged $ .10 extra a gallon for gas using his credit card. So he basically ended up paying a $2.50 fee ! A piece of cardboard with hand-written "FEES" to a consumer should be illegal because the consumer has NO idea if these fees are legit. I understand that while banks are passing on higher fees to businesses and businesses are passing that cost onto the consumers - FALSE ADS like this is misleading consumers and is a total "scam". This is what OCCUPY WALL STREET is all about and we as consumers of their products/services are fed up with all these fees. PLEASE HELP !

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