This is yet another example of a complete lack of customer service. They made a mistake, and we have to suffer for it. I asked if they could ship new items now instead of wait until the current items were returned to the warehouse and was told no. It wasnt until I got nasty on the phone with them that they opened a case and said someone would contact me in a few days.

I am so tired of companies messing up, and then acting like the consumer just has to "suck it up" and deal with it. Where have all the reputible companies gone??