Consumer reviews and reports on scam companies, bad products and services
Bidz.com
Bidz.Com Fake Chinese Antiques Internet
23rd of May, 2011 by User911311
I purchased a large number of pieces of Jewelry, Art and Antiques for investments, all with valuations from Gemological Laboratory of America or Certificates of Authenticity's. Due to the item "Jewelry Report, description Valuation of their Certificates of Authenticity provided with each piece we proceeded. Recently I had to have appraisals and evaluations done on the many "Chinese Antiques" purchased and to my dis-belief and amazement the first (5) appraised turned out to be "FAKE, FRAUDS" WORTHLESS and Not at all as represented by Bidz.com's item description. Then I had another set done and "AGAIN" they turned out to be junk, some not even the Jade material as stated. One represented as 2000 year old jade Figure from the Han Dynasty (25-220BC)was not even Jade! Some have been acid treated and given a fake patina made to appear they are old. Out of the (40) or so purchased the first (15) we checked were Frauds, fakes. I spoke to the customer service manager Jorge who stated "they did not know and had bought them from a vendor and had no complaints about them. I knew this to be false as the appraiser had a client a few years back that had also purchased "Fake/Fraudulent Chinese Antiques from Bidz and dealt with them. BIDZ.COM WAS THE SELLER AND NOT THE VENDOR. After much wrangling with Jorge Gonzales "Customer Service Manager, Bidz did agree to refund the $9,000 I had spent but only after I returned them the items. Once received they would send me a check!!!!!. Right, after you sold me Faked items "Misrepresented a with "Certificates of Authenticity" misrepresented as 2,000 year old, Jade and worth $12,000 value. After a few days of calling "Customer Service" and not hearing back from Jorge I find out he was out sick 5/12/11 and I ended up speaking with Claudia days later. No one bothered to call for days informing me he was out ill! I agreed to return the items to them once they had sent me a check which they did on 5/19/11. But, what they also did is on PLACE A STOP PAYMENT ON THE CHECK which I found out today (5/24/11)as I am standing in line to ship the items back to them. Claudia (asst customer service manager) says she spoke to their accounts payable department and this was done to ensure I would return the items and once they confirmed Fed-ex had them they would make the check good!!!!! Funny, they sold me (THOUSANDS OF DOLLARS OF FAKE ANTIQUES AND THEY DON'T TRUST ME, GO FIGURE!!! and more importantly this was never disclosed or mentioned in any of the 30 or 40 calls or emails or when I spoke to Claudia 2 or 3 times on (5/19 or 5/20) and definitely not as agreed. THE CHECK CANNOT BE REDOPISITED AND HAD BEEN RETURNED BY MY BANK SO HOW WILL THEY MAKE THIS CHECK GOOD? She has forgotten that this is about the (40) auctions Items I spent my time and my hard earned money on. 40 separate charges of FRAUD and as there were a large number of "Chinese Antiques" sold by them I am sure I am not the only one who is holding more of the same. They seem to forget that this is about they sold me "FAKE, FRAUDULENT, WORTHLESS JUNK THEY REPRESENTED TO BE VALUABLE ANTIQUES!!!! I am now having the Art and jewelry items appraised to see if this is more of the same fraud and misrepresentation of fact. Claudia's reply to all this is that she will "Pass on the message to Jorge and David Zinberg. Clearly Bidz did not care nor did they verify or validate the Authenticity of the items they represented and sold. They just sold them and as "BIDZ.COM is the Seller and Bidz.Com represented the false fact as true and now play the "shell (check) game, I agree they should be reported minimally an heavily fined or worse. Due to their horindous and obnoxious handling of this not only would I ever deal with them again I would not refer anyone to them. This is just the beginning of a can of worms,
Comments
3300 days ago by Bidz123
Dear customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied with your experience. We assure you that we treat all customer feedback seriously. As a result of feedback like yours, we have made some changes that will allow our customers like you to return merchandise quickly. As a customer of ours you should feel confident in knowing that all of our items are backed by our 100% money back guarantee. If at any time you receive an item that is not as described you may return the item for a refund in full. Also, we have recently done away with our restocking fee. You can now return an item, for whatever reason it may be and receive a refund in full. This includes services and shipping. We are sorry that it took some trial and error and that you feel you were mistreated. Fortunately by submitting this comment, you have helped us make a change for the better. We sincerely thank you for your input and would like to hear from you regarding this post or any other concerns at [email protected]

Best regards,

Bidz.com
3266 days ago by Skip M
Bidz.Com always replys with this canned response to give the apprearence they have genuine concern for their customers and that is all they do. To date (07/26/2011), which is over (60 days later) they have yet to refund me the cost of the junk they misrepresented as real Antiques. I guess they do not read the emails sent to [email protected]

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