Consumer reviews and reports on scam companies, bad products and services
Boost Mobile
Boost Mobile Be careful before you buy Internet
13th of Nov, 2010 by User664184
I bought two Boost mobile phones. I bought them directly from a Boost mobile store. I drove 50 miles each way to buy directly from a Boost mobile store, and not just buy from a dealer (7-11, Best Buy, Walmart, etc.). I provided the Boost mobile store employees all the information they needed to set up my account. This included my street address and zip code. They sold me the two phones and I paid $50 to activate one phone. The second phone I planned to activate around X-mas. I drove the 50+ miles from the Boost Mobile store to my home. I started the usual routine of setting up my new phone. I was shocked to discover that I had no coverage. I thought I might be doing something wrong. I went online to boostmobile.com. I followed all the troubleshooting procedures. I couldn't figure out the problem.......I took a look at the coverage map. I lived 20 miles from the nearest Boost mobile coverage area. I paid $350 for two phones and $50 to activate one phone, and they were both worthless......I called Boost Mobile.....I don't want to be mean, but boy was this person slow (kind way of saying stupid). We had a 30+ minute telephone conversation, and it was a huge waste of time. The customer service rep couldn't tell me anything........


The next day I drove to a nearby Radioshack and a Best Buy. I couldn't return the phones because I bought them at a Boost Mobile Store. I had to drive the 100+ mile round-trip to the actual Boost Mobile store. It was a hassle to return the phones. I wasn't able to keep the same cell phone number I've had for four years because it was "too soon". Even though I had only had Boost Mobile for about 16 hours, I was not entitled to a refund for the $50 activation fee. I was upset because had the Boost Mobile store employees in Tukwila, WA actually done their job, they could have determined that I was not eligible for Boost Mobile service.....I admit I should have probably ensured that Boost was available where I lived. However, when an actual Boost Store employee sets up my account using my address & zip code, I assumed they would tell me that I lived outside the coverage area. I am out $50. I got to use the actual phone for about 20 minutes. That's about $2.50 per minute. That's a true scam.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
129 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
134 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
135 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in