Consumer reviews and reports on scam companies, bad products and services
Cisco
Cisco Linksys Linksys Router Scam Irvine, California
21st of Dec, 2010 by User283933
I purchased a new AT&T modem to replace a defective older model 17
December 2010. Upon replacement the Linksys Model WRT54G would not
connect or function. My daughter called Linksys and was told the model
was over a year old and no longer under warranty and she would have to
pay for tech support. I called the following day and spoke with Simon.
He said he had to see if the my Linksys was damaged. He walked me
thru step by step and I was connected to the internet via the router.
I said I had a laptop and that needed to be configured. He said to
hand over the control of the computer to him. I complied and he made
some changes to the computer and said he needed to check with his
supervisor about the router. When he returned he said I would need to
have some software e.g. drivers, and computer optimization that would
increase and make my computer safe from outside interference. I told
him that once I was connected, as I was, that was sufficient for me.
He then argued I had to have the computer optimization and I would be
charged $199.00 for this operation. I was skeptical and knew
everything before the replacement of the AT&T modem functioned just
fine. When I appeared more reluctant, he suddenly began to erase all
the settings, passwords, and necessary information needed to connect to
the internet via the router. I asked him why and he said my Linksys
was not under warranty and he could only offer the $199.00 computer
optimization. He had told me nothing was wrong with my present Linksys
but I had to have the computer optimization and with that all
information and my connection to the internet was erased and
disconnected. This selfish act of revenge and a scam to sell a product
unfamiliar to me, is certainly not good business and should be
investigated and discontinued. Are there no laws to protect seniors
from unscrupulous computer criminals that are taking advantage of our unfamiliarity and naivety of computers? Ethics obviously did not prevail here. Merry Christmas from Cisco and so called good customer relations.


Comments
2691 days ago by YOYO
I just had the same issue, what a joke. I wish the retailers who sell these products would take notice and discontinue to promote and sell the brand. Once they found out that I have an apple they said ohh thats high end...now we see that you will have to pay. Yikes it is unsettling to know that they peeked into my computer.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
10 days ago by strike56
test - test
test
3
15 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
4
18 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
5
20 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
6
22 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on bitcoin.de...
7
22 days ago by CrookedlyBouquet
DO NOT DEAL WITH STEFAN SNYDERS/////Bitcoin.de - Scammer/LIAR
Multiple complaints from this man on bad behaviour on Bitcoin.de platform. Stefan Snyders will lie...
8
22 days ago by Sankar Nivetha
Al Syed Consultancy - Fraud, scam gulf job cheating company
Dear job seekers of Gulf countries, (Saudi, Dubai, Qatar, Bahrain, Kuwait and Oman). I am giving...
9
22 days ago by fortsdsd
Al Syed Consultancy - CHEATING ARAB COUNTRY JOB COMPANY
Dear job seekers of Gulf countries, (Saudi, Dubai, Qatar, Bahrain, Kuwait and Oman). I am giving...
10
26 days ago by Username190935
Alesco Mailing Lists Direct Michael Sklorenko Fort Myers,...
Yacht Charter Group - Yacht Charter Group Gary S Blonder, Garyuia, Bank...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in