Consumer reviews and reports on scam companies, bad products and services
Citizens Bank
Citizens Bank Citizens Automotive Financing Citizens Bank is either incompetent or they are thieves -- Your vote? Providence, Rhode Island
21st of Dec, 2010 by User328452
My daughter's car loan ended up at Citizens Bank/Citizens Automotive Financing and I co-signed for the loan. (Stupid, Stupid, Stupid!)

We began to get phone calls telling us that they hadn't received the monthly payment even though her bank assured us that the payments were being made.

Citizens Bank then let us know that the loan was in default because of non-payment for three months. Still my daughter's bank said that Citizens Bank was receiving the funds. Just to be sure, the last payment was send via mail in a money order.

While we are working with both banks to figure out what is going on, they repossessed the car.

Just in case it really was my daughter's bank that was causing the problem, we arranged to have $1500 sent from my bank via a bank to bank expedited payment. When my bank verified that the payment had been made, I waited until the next day to call Citizens Bank. They claim that they did not receive it and did not receive the money order payment either. We verified the bank to bank payment information to make sure there were no mistakes. I then sent another bank to bank expedited payment for the additional missing payment.

Somehow I knew exactly what Citizens Bank was going to say when I called today to get a status report. Of course, they claim that they haven't received any payments.

Meanwhile, the credit ratings for both my daughter and myself are being destroyed.

Also, the towing and storage charges for my daughter's car continues to multiply. We even found out that the towing company has freighted the car to Idaho so it can be sold at an auction when the waiting time is up in a few weeks. (I'm guessing that Citizens Bank has a monetary "relationship" with this towing company.) If we ever get Citizens Bank to admit that they received payments, getting the car back from the towing company will cost another thousand or so.

Now Citizens Bank wants me to send them the money via Western Union. Ya, like making all the payments a third time is going to work.

At this point we don't even know how to proceed. We can certainly gather evidence from our banks for a lawsuit but you won't get Citizens Bank to ever admit any wrongdoing. Still, a lawsuit seems the only option we have left.

So the question I have is -- Is Citizens Bank incompetent or are they thieves?

I'm voting for the later.

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

8 hours 57 minutes ago by User71221
Darren Franceschini - scammer from canada be carefully! this is scammer from...
8 hours 57 minutes ago by User71221
Darren Franceschini - scammer from canada
https://www. linkedin .com /in / darrenfranceschini/ be carefully! this is scammer from...
8 hours 57 minutes ago by User71221
Darren Franceschini - scammer
scammer from canada do not send money to buy bitcoin!! do not send deposit! bastard crook
3 days ago by Yourworstnightmare
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
Are you KIDDING me!? I'm a young woman living in long island who worked at a hero shop for...
3 days ago by nordikko
Home Owners Advocate Loss Mititgation HOALM After...
We shouldn't have paid any money, the only thing HOALM give us was our home on FORECLOSURE,...
4 days ago by User17531
vicinay cemvisa - scammer
scammer company from spain!!! be aware! call authority in case to be in touch do not send...
4 days ago by User17531
SUNVIBES, Outdoor Furniture - scammer
scammer do not send deposit or other. be carefully! these furniture are produced in china.. and...
4 days ago by User17531
olivier brechet - scammer
scammer do not send deposit or other. be carefully! these furniture are produced in china.. and...
7 days ago by Donnah
Roy SHAHAB Khan - SCAM ARTIST claims he does TAX LEINS but STEALS your MONEY!
We rented a truck from this guy and paid him $4000.00 we had it for 2 weeks and it was repoed for...
10 days ago by User39940
victor charles - scammer
victor charles [email protected] scammer be aware! it is dangerous people, do not send money or...

Top Reports


User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in