Compu Technologies |
Compu Technologies Compu Technologies Lake Hawatha NJ Bate & Switch - Charge your card up front - no product delivered after your bill is due - no way |
17th of Mar, 2011 by User731649 |
On November 29,2010 I ordered a legacy Dell power supply to repair of one of my clients workstations. I received an automatic email acknowledgement of this order on that same day. Your statement of grand total including shipping and handling is $39.37. On December 1, 2010 I received another email confirming my order #19318. This email stated that the Dell Power Supply F4284 had an estimated shipment time of on or about 12/06/2010. This information was either false or the order was misplaced or lost by your personnel. On December 5 and 7, 2010 I made every effort to get in touch with your company. You have no accessible telephone numbers nor email addresses. I was forced to use the link you provided in an outgoing email to me. My client was getting anxious about the repair of their workstation. The supply was not even shipped until December 28, 2010! This is exactly 30 days after I had made the order and I did not receive this power supply until January 11, 2011! On December 20, 2010, I was about to pay my American Express bill and during my normal audit I came across your charge. I tried three times to call your phone number that was supplied on this bill (858) 926-4053 and was never able to reach anyone! I then called American Express and stated that I wanted to dispute your bill as I had not received your goods. American Express sent me an acknowledgement on December 21, 2010. On January 18, 2011 they sent me another letter stating that the dispute was resolved and I was credited for the $39.37. Yesterday January 26, 2011, I received your nasty and threatening letter. I have already taken a loss for my customers sake because of your company. Enclosed you will find a check for the $39.37 and you can be sure that I will not be doing business with your company in the future! |
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