Consumer reviews and reports on scam companies, bad products and services
Custom Hearth Fireplaces scam, terrible service, no follow through Las Vegas, Nevada
21st of Apr, 2013 by User802350
I hired these people to repair my fireplace - major mistake! Not only is the staff rude and "smart ass", but they told me they needed parts and would come back the following week with them to finish the repair...All the while, charging $165. They never called back. After leaving three voice messages, I finally called and got someone. They told me the fireplace couldn't be repaired, and when I protested, they basically, transferred me to a voice mail without even telling me what they were doing. Rude, inconsiderate, scam, and total jerks. DO NOT DEAL WITH THESE PEOPLE.

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