DELL scam WILL NOT HONOR WARRANTY. Internet

15th of Nov, 2011 by User856054

DELL SUCKS. it all started when the DELL mini Inspiron had a boot up Problem. made a beeping noise during boot up. so i call DELL warranty support, after speaking with one Individual he transfered my call to hardware support i was on hold for 15 Minutes then i got Hung up on.i called back spoke with another person he transfered my call to hardware support i got hung up on again. 3rd call was a complete run around.the 4th call i got some answers to the problems the lap top was having so i think i got some help or maybe not. this IDIOT on the phone wanted me to disasseblem the lap top and reset the ram. i told him i am not a lap top tech i am not taking it apart. he said ok il send a pre paid box so you can ship the computer back for warranty support. today i get a phone call from dell saying the the MOTHERBOARD went bad and is not covered by warranty. i said this lap top is not even a year old and the motherboard dies. simple DO NOT BUY A DELL THEY USE JUNK CHEAP PARTS AND OFFER NO CUSTOMER SUPPORT. AND IF YOU DO GET HELP THEY WANT TO CHARGE YOU. I HAVE TWO toshiba lap tops they are excellent. i have to call them tomorrow and see what they say.i will post my out come. i will never buy another dell...... they suck...

Track this Report 0 Comment | Post a Comment