Consumer reviews and reports on scam companies, bad products and services
Denise Klein Con-Artist who scams vulnerable families and desperate individuals Malibu, California
10th of Oct, 2011 by User913312
It's sad this individual has a seemingly successful treatment facility that even addresses "patients" as 'clients' at Milestones. It's no question why they do-so. Patients have problems that need to be addressed and clients have issues they need deferred. Patients should receive treatment towards their respective problems. Unfortunately, this is not the highest priority for Denise Klein; her relentlessness and persistence to put you in your facility has to do with getting paid, not getting your life back together. In fact, she rarely even meets any of the clients, nonetheless she is the "Director" of the entire staff. This lack of leadership was downright disgusting to me. I entered her facility with a drinking problem and by the time I left, I had tried several drugs I had never even heard of prior to rehab. Other patients at the place had nearly all snuck-in some types of drugs that were un-detected at their check-in. This basically enables all the patients without any oversight to freely use and abuse substances while receiving their 10 to 12 hours of treatment each week. This place cuts corners for their clients to bolster their bottom-line. This is why their specialists only provide services two days a week. The on-site professionals will also meet with clients a couple times a week. Imagine paying to go to UCLA and taking one class at Santa Monica City College. That is the value you are getting from this treatment facility, although it's not what they promise you. While at Malibu Milestones you will get about 12 hours a week combined of individual/group treatment. Which means, you have a lot of time where you are literally left alone to do nothing while you sit in this rehab facility with a serious problem. I brought up many concerns to Denise while I was doing in-patient. My concerns were not only ignored, but re-directed towards me as a character flaw. Unfortunately her ignoring this issue led to the death of a client who needed a ton of help. Denise was too busy making sure insurance could approve lengthening his stay, meanwhile he didn't get any of the treatment he NEEDED his first 1 month in the facility. If she talks about offering you a "scholarship" you can be pretty rest assured she's pulling all her tricks out of the hat; especially when she talks about "financing" and the "flexibility" with their insurance partner provides... It's a nice little scam they have set-up. RIP BRAD BLACK

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