Consumer reviews and reports on scam companies, bad products and services
Dollars 4 Gold
Dollars 4 Gold Canada No Payment for Gold St. Laurent, Quebec
7th of Dec, 2010 by User390712
My G- pack was sent to them some time back in July or August and I have not received any payment for the items that I sent in. I sent in a necklace, bracelet, a ring and some earrings. All 10 carat gold, and cost me a fair bit of money over the years. I initially contacted Dollars4Gold in September and was told that my gold had been evaluated and that a cheque in the amount of $18.35 was issued to me. I stated that I had not received the cheque and asked what was the weight of the gold that had been submitted. The reply was 6.1 grams of gold and the customer service representative said that I should wait a couple of days to see if the cheque arrived and contact them again if the cheque did not arrive because corporate office held back some cheques and had done a recent mass mailing. I said that I would wait and contact them if I had not received my cheque. Attempts to contact them during October and November were not successful and I tried again in December. When I got hold of someone today, I was told that I had accepted the payment and that a new cheque was sent out on November 1st. It has now been 4 months since I sent in the G-Pack. I replied that I did not accept the payment since I have not received the cheque. The customer service rep then said that she will have the manager look into this and listen to the call in September. I had not been warned that they were taping the call, not that there is anything to hide. When I asked for a copy of the call, I was told that they do not give copies of the call to the customer. I hung up and called back and asked to speak with a manager. I spoke with a supervisor named Tracey who once again said that I accepted the amount offered and I once again explained that I did not accept the amount. Acceptance is tied to cashing the cheque and that I could not cash the cheque because I did not receive it. I asked for my items to be returned, and Tracey informed me that the items were melted and no longer exists. She claims that she will look into the matter with management and get back to me. I still have not received payment and now cannot receive my items back. My next step is to contact a lawyer friend of mine and explore my options.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
123 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
128 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
129 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in