Consumer reviews and reports on scam companies, bad products and services
eCampus Wrong book, Refund Issues Internet, Internet
3rd of Nov, 2011 by User156846
I used to order my books from this company. I ordered a book for this semester and was shipped the wrong book. I was told the book I needed was out of stock, so I should ship back the wrong book and I would receive a refund within 2-10 business days. I shipped back my book, and three months later, I still do not have a refund. I have called three times and was always told to wait longer. Now eCampus is claiming I never shipped the book back. I will never deal with this company again. I once had the same thing happen with Chegg and they refunded my money within 5 days. Do not purchase textbooks from this company! My mom has now called several times and they have hung up and laughed at her each time. They have very poor customer service.

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