Consumer reviews and reports on scam companies, bad products and services
Enterprise Auto Sales
Enterprise Auto Sales, Enterprise sells defective vehicles Wayne, New Jersey
13th of Dec, 2010 by User414309
I purchased a used 2009 Kia Sedona from Enterprise Car Sales in Wayne, NJ, less than 2 months ago. Within the first 2-3 weeks, the car's check engine light came on. I had problems with the car's engine alternately surging and stalling while on the NJ Turnpike and GSP. There were also problems with the car doors not latching properly. All of these were severe safety problems which I thought I had remediated by an authorized dealer, Maroon Kia in Wayne, NJ 11/29/10. I was informed at this time by Maroon Kia that there had been product recalls on this vehicle that I should have been informed about by Enterprise. Two weeks later 12/13/10, while driving locally, and without any indications that there were any problems with the breaks, the emergency brake light came on the dashboard with its accompanying alarm. The owner's manual indicated this may be a sign of possible system failure. I contacted Enterprise during both times, and was treated very flippantly by the sales staff and manager, who when I asked for a car rental so I would not lose two days wages from work, told me they could not give me any discounts because I did not purchase the extended warranty. They referred me back to the dealer, and were very dismissive and disrespectful in their attitude. When I discussed my discontent with having the car towed back to the shop again, I was told by the manager of Enterprise, that these problems happen, and if I had problems with an item I had purchased for my home, such as a computer, I wouldn't have any problem returning it to the shop. I indicated to them that this was a matter of safety, and that I no longer felt safe operating this vehicle, due to the multitude of problems I was continually and unexpectedly having with it. There isn't the possibility of injury or loss of life if my radio or computer malfunctions at home. After I experienced the problem with the brakes last night, I researched to find if in fact Enterprise had chronic problems with fraudulent rentals and sales. I discovered that there were in fact deaths related to vehicles that were rented by Enterprise, which had prior product recalls. I do not wish to be a statistic and would like readers in our area to know that Enterprise highly disregards the safety of their consumers and the public in general.
I purchased a used 2009 Kia Sedona from Enterprise Car Sales in Wayne, NJ, less than 2 months ago. Within the first 2-3 weeks, the car's check engine light came on. I had problems with the car's engine alternately surging and stalling while on the NJ Turnpike and GSP. There were also problems with the car doors not latching properly. All of these were severe safety problems which I thought I had remediated by an authorized dealer, Maroon Kia in Wayne, NJ 11/29/10. I was informed at this time by Maroon Kia that there had been product recalls on this vehicle that I should have been informed about by Enterprise. Two weeks later 12/13/10, while driving locally, and without any indications that there were any problems with the breaks, the emergency brake light came on the dashboard with its accompanying alarm. The owner's manual indicated this may be a sign of possible system failure. I contacted Enterprise during both times, and was treated very flippantly by the sales staff and manager, who when I asked for a car rental so I would not lose two days wages from work, told me they could not give me any discounts because I did not purchase the extended warranty. They referred me back to the dealer, and were very dismissive and disrespectful in their attitude. When I discussed my discontent with having the car towed back to the shop again, I was told by the manager of Enterprise, that these problems happen, and if I had problems with an item I had purchased for my home, such as a computer, I wouldn't have any problem returning it to the shop. I indicated to them that this was a matter of safety, and that I no longer felt safe operating this vehicle, due to the multitude of problems I was continually and unexpectedly having with it. There isn't the possibility of injury or loss of life if my radio or computer malfunctions at home. After I experienced the problem with the brakes last night, I researched to find if in fact Enterprise had chronic problems with fraudulent rentals and sales. I discovered that there were in fact deaths related to vehicles that were rented by Enterprise, which had prior product recalls. I do not wish to be a statistic and would like readers in our area to know that Enterprise highly disregards the safety of their consumers and the public in general.
I purchased a used 2009 Kia Sedona from Enterprise Car Sales in Wayne, NJ, less than 2 months ago. Within the first 2-3 weeks, the car's check engine light came on. I had problems with the car's engine alternately surging and stalling while on the NJ Turnpike and GSP. There were also problems with the car doors not latching properly. All of these were severe safety problems which I thought I had remediated by an authorized dealer, Maroon Kia in Wayne, NJ 11/29/10. I was informed at this time by Maroon Kia that there had been product recalls on this vehicle that I should have been informed about by Enterprise. Two weeks later 12/13/10, while driving locally, and without any indications that there were any problems with the breaks, the emergency brake light came on the dashboard with its accompanying alarm. The owner's manual indicated this may be a sign of possible system failure. I contacted Enterprise during both times, and was treated very flippantly by the sales staff and manager, who when I asked for a car rental so I would not lose two days wages from work, told me they could not give me any discounts because I did not purchase the extended warranty. They referred me back to the dealer, and were very dismissive and disrespectful in their attitude. When I discussed my discontent with having the car towed back to the shop again, I was told by the manager of Enterprise, that these problems happen, and if I had problems with an item I had purchased for my home, such as a computer, I wouldn't have any problem returning it to the shop. I indicated to them that this was a matter of safety, and that I no longer felt safe operating this vehicle, due to the multitude of problems I was continually and unexpectedly having with it. There isn't the possibility of injury or loss of life if my radio or computer malfunctions at home. After I experienced the problem with the brakes last night, I researched to find if in fact Enterprise had chronic problems with fraudulent rentals and sales. I discovered that there were in fact deaths related to vehicles that were rented by Enterprise, which had prior product recalls. I do not wish to be a statistic and would like readers in our area to know that Enterprise highly disregards the safety of their consumers and the public in general.
I purchased a used 2009 Kia Sedona from Enterprise Car Sales in Wayne, NJ, less than 2 months ago. Within the first 2-3 weeks, the car's check engine light came on. I had problems with the car's engine alternately surging and stalling while on the NJ Turnpike and GSP. There were also problems with the car doors not latching properly. All of these were severe safety problems which I thought I had remediated by an authorized dealer, Maroon Kia in Wayne, NJ 11/29/10. I was informed at this time by Maroon Kia that there had been product recalls on this vehicle that I should have been informed about by Enterprise. Two weeks later 12/13/10, while driving locally, and without any indications that there were any problems with the breaks, the emergency brake light came on the dashboard with its accompanying alarm. The owner's manual indicated this may be a sign of possible system failure. I contacted Enterprise during both times, and was treated very flippantly by the sales staff and manager, who when I asked for a car rental so I would not lose two days wages from work, told me they could not give me any discounts because I did not purchase the extended warranty. They referred me back to the dealer, and were very dismissive and disrespectful in their attitude. When I discussed my discontent with having the car towed back to the shop again, I was told by the manager of Enterprise, that these problems happen, and if I had problems with an item I had purchased for my home, such as a computer, I wouldn't have any problem returning it to the shop. I indicated to them that this was a matter of safety, and that I no longer felt safe operating this vehicle, due to the multitude of problems I was continually and unexpectedly having with it. There isn't the possibility of injury or loss of life if my radio or computer malfunctions at home. After I experienced the problem with the brakes last night, I researched to find if in fact Enterprise had chronic problems with fraudulent rentals and sales. I discovered that there were in fact deaths related to vehicles that were rented by Enterprise, which had prior product recalls. I do not wish to be a statistic and would like readers in our area to know that Enterprise highly disregards the safety of their consumers and the public in general.

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