Consumer reviews and reports on scam companies, bad products and services
Fast-Fix Jewelry
Fast-Fix Jewelry and Watch Repair Fast Fix Jewelry scam & Abusive Service Tukwila, Washington
26th of Mar, 2011 by User250532
Fast-fix Jewelry & Watch Repair. Buyers beware!! When I arrived to drop off some jewelry for work, the owner was fighting with another customer. I should have left then!! I left my jewelry and when I picked up the items, I was sadly disappointed. The craftsmanship was awful and the jewelry (a gift from my mother) was now useless. The gold that was replaced was so soft it bent when touched. I wore the items two times; the second time they broke. When I tried to return them to be fixed or refunded, the owner of the shop proceeded to yell at me quite hostilely and accuse me of purposefully breaking them. Though I had a receipt, he would not fix them or give me back my money. He then BROKE the other part of the item. Unbelievable. He kept yelling at me, so I left the store. This in not only a case of services rendered poorly, but this is an abusive owner that doesn't understand the concept of customer service or reputable/honest work. What can I do? He robbed me of $200 and left me with worthless jewelry that had been brand new. I can't get my money back or get the items fixed. I filed a report with the better business bureau. So, I'm trying to let others know - do NOT use "FAST-FIX JEWELRY;" you will be sorry!!
Comments
3566 days ago by Fastfix
We are very sorry for any problems you had when visiting our store. For over 27 years we have been committed to superior customer service. Our stores are independently owned and operated, but we want to assist in resolving this issue immediately.

Please contact our Operations Manager at our corporate headquarters at 1-800-359-0407 and we will do everything we can to earn your trust and business.

Sincerely,
Fast-Fix Jewelry and Watch Repairs Headquarters.

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