Consumer reviews and reports on scam companies, bad products and services
Fingerhut Fraud Internet, Internet
20th of Nov, 2011 by User672667
In Oct 2011, I was reveiwing my credit report and seen Fingerhut made an inquire on my credit rating. I contacted their customer service and inquired about it since I did not apply for credit nor did I authorize anyone to do so. They informed me that an account was opened up, an order placed and received and there was a balance due on the account. Again I told them I did not do this. They told me that they were sending out an affadavid and I would have to sign it and send it back. They said this would then go to the Fraud Department and they would be in contact. In the meantime, I filed a police report with the local police on this and was given a case number. I made a copy of the police report and when I received the Affadavid, I sent both back to Finger Hut. On November 21, 2011, after not hearing from Fingerhut, I followed up with the local Police department. The LT told me that she has made numerous inquiries to Fingerhut, trying to get ahold of their fraud department, since the County Attorney needs additional information to pursue further. But the Police have been getting the run around from them and can not seem to get ahold of their fraud department. I tried today to get in touch and again I was given one number after another, with no phone call back or any information given. How can a company open an account without verifying the identity, address, and other information. In Oct when I called, the sales rep even said that my address that showed up on the Social security site did not match the address given on the account. They do not care.
Comments
936 days ago by 1boythreegirls
That is interesting that you are posting this because something very similar just happened to my husband except an account I believe was pending. I was able to speak to Sue Myer from their fraud dept the next day after I called and she was very helpful. Here is the number I called maybe call this and you could resolve this matter. 320-654-6266
897 days ago by Kdm2012CA
This JUST happened to my daughter. She received a bill for $300 from them in January 2012. She ran her credit report and noticed in Dec 2011 there was an inquiry from Fingerhut on her credit report. She didn't open an account with them nor ordered anything. Tried to speak with someone in credit dept via phone to no avail. Talked to customer service and advised that this was a fraudulent account - flag it and do not accept any further orders. Was advised by the same that the $300 item had been returned. We filled out an identity theft report on ftc.gov and filed a police report. Sent all to Fingerhut certified mail/return receipt. THEN started getting COLLECTIONS calls from Fingerhut...WHAT???? She asked them what they are collecting on if the item had been received and was told "the $50 shipping charges". WTF? OMG this company is truly fraudulent... If

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