Consumer reviews and reports on scam companies, bad products and services
First American Payment
First American Payment Systems Beware, Not One Promoise Kept, Cancelled after 30 days they want $2000+ Fort Worth, Texas
15th of Mar, 2011 by User102132
What a experience? With Over 40 Years in Business.. I have Never had a MESS Like This.
12/15/2010 I nice Man Stacy, arrived and Asked If I d like to lower my Rates. after 3 1/2 yrs with IMS( Innovative Merchant) I was ready. His NO Mininum, NO USE No FEE..Lower Statement Fees, Lower Debit Card 25 cents per trans. Lower Gateway fee for Webs Account I have, No SETUP
No Prg Fee.. on and On. I agreed.. Agent came back twice to have contract INTIALeD. Never was I given anything I SIGNED.. Right away is Started Christmas Eve, My Banking account was debited $104.95 for gateway fee (setup) I called on Monday, and was told they would credit my account. Never happen.. I reversed the charge. Next Debit and charge was 2 different account , 2 sep statement fees. Debit card .25 Plus Network FEES, Plus Statement Fee, also another statement for Charge account. Was Charged all Fees with NO USE in Dec inclding MINNUM $25( agent said NO MIN) total $36.95 x 3 different Merchant acct. Plus gateway Fee Mo $13.25. I tried. to work with local adminstration agent Katie Hughes(very Helpful, But she could nOt do the in impossible)
Then the straw that broke the camels back, I was deducted $20.95 for their First advantage Gift Card ( Told that WAS NO Charge) it was a monthly FEE. Much More. lAST tIME THE AGENT CAME BY i TOLD HIM i HAD nO COPIES HE LEFT MY COPIES, TURNS OUT THE CHANGED THE ORIGINALS(WHITE COPIES)Finally I Changed to First DATA(CoCard) AbSOULUTELY THE BEST... Next Big Surrise after Canceling $495 debit and 3 Account for Cancelling $1500.. I ClOSEDmy accounts and they were reversed. Now a RUDE Rep Ms. Robbins,Informs me I owe Over $2000.. NO Bills have I received.. None of Main pages have the cancellation FEES, Who would sign that had it been Shown or Mentioned.. She said she would RUIN my CREDIT, and Turn over for Collection.i have emailed her twice all my yellow copies) she says she never received them.
3105 days ago by Verla
Oh please no one use this company. Our business signed up with them and almost lost $30, 000 in an online scam. They are still charging us and we called to cancel them in May of 2011. They just renew the contract at will and chase you with credit companies. They are playing the odds that harassment will make you pay and it probably does with most people who dont have time to handle the credit scare. They informed us that we cannot cancel them that we have to wait until a certain window in the calendar year and cancel during that time. It says a letter to them but make sure you send it certified or they dont even consider it... you cannot terminate them by telephone and do not even try to get their registered agents because they just tell you they dont know who it is... also because the Secretary of State does not have any information on Summit Merchant Solutions which is a lower company on the pryamid... I called KeBank National Association in Cleveland OH and they adamantly said they are no longer affiliated with them... also Woodforest National Bank of Houston, TX claimed the association but panicked when I asked for the registered agent for their bank... in short this is a bunch of little corporate protected companies running scams... they are not anyone to do business with and be sure to check BBB... Summit Merchant Solutions and First American Payment Systems have horrible ratings with the BBB. They use Commercial Services Group, Inc. for collections and they have a horrible rating also... BE CAREFUL...

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