Consumer reviews and reports on scam companies, bad products and services Authorized $1.00 charge for info report, charged credit card $19.95 (first of 10 payments), Internet
2nd of Jan, 2013 by User442026
I was in need of some funeral records for my genealogy research and came across the website It advertised "Official Funeral Records," so I began my search by entering the name of the person I was researching and the state where this person died. After a brief period search, I was told the site had found over 75 records for that name and state. A report would be provided for a $1.00 fee. I provided my credit card information. My page then opened up in a site called "". I clicked around on the dashboard page, but didn't find any way to access my report. I checked my email -- no report. Finally I found a page that listed my searches and fees. I was indeed charged the $1.00 I had authorized, but also a second fee of $19.95. After more research, I discovered by purchasing the $1.00 report (which I never received), I was also authorizing a charge of $199.50 in 10 monthly installments. This would entitle me to "twelve months of twenty five reports a month for one year to search from millions of records around the United States." It was definitely NOT something I wanted. I called the customer service number provided that same day and they promptly applied a refund to my credit card. Some do not immediately notice the $19.95 charge, which appears monthly and will not be refunded at that point. After a bit more research, I found that is operated by "" -- another site known for this same practice when an authorization is given for a $1.00 report for a search of Motor Vehicle Records. Another sister site, "," is also in business using this same practice to snare in more genealogy researches like myself. I suspect there are a number of various other sites operating under the "" umbrella that are out there waiting for the next unsuspecting person who is on an information search. Beware!

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