Consumer reviews and reports on scam companies, bad products and services
Grand Mayan
Grand Mayan, Grupo Mayan lied to, scammed, Internet
23rd of Jan, 2011 by User105180
Like everybody else that took a vacation to Mexico, Playa del Carmen, Grand Mayan resorts. Beautiful there, said we were not going to buy another resort, but was lied to, stating we can sell our existing 3 timeshares, so we would not have to deal with the maintenance fees, because they had none, (that was the selling point for my husband). Only pay when you use. Lie, got a bill for annual maintenance fee for $1021. Other fees that I paid, that had nothing to do with Grand Mayan (I found out later), and got most of it back from my charge card. (Still working on more). Trying to get down payment and other fees I paid to transfer our old timeshares, which they said would cost around $200 to transfer all our existing timeshares, lied, they charged $545. for each. They also had the nerve to try to sell us back our timeshares, then later, oh "you can have them back at no cost".....My friends also bought into this and having the same problems. We charged $5915. to our credit card (which I am trying to get back,but was told I have to send the entire contract of all the paperwork from Grand Mayan), what a hassel!Our daughter paid $1500. cash, and my husband paid the rest off, $20,000 with a loan from his company stocks. What can we do about this? Help!!! We want our money back.

2410 days ago by BarbaraF
The best thing to know about purchasing a Mayan Palace timeshare:



Buying a mayan palace timeshare is setting a big pile of money on fire.

1. Your trades cost money on top of the maintanence fees. By the time you add up the opportunity cost of buying it, the maintenance, and the trades, you have paid for a luxury hotel room.

2. Uncertainty. You can never be sure that a trade will be available in the place you want to go. You may spend all the money and end up no closer to Mickey. You can probably get a trade for a place in the Catskills though….

3. Fees. There are yearly maintenance fees. Typically $500-750 a year. On top of the purchase price.

4. Buying points? Congrats. You just bought the right to contend for vacancies at the time share company. If they devalue them in the future, then you -might- get that place in the Catskills.

This is a good article on how to get out of a Mayan Palace Timeshare Scam:
2292 days ago by Evita75
DO NOT DO THE MAYAN PALACE TIMESHARE PRESENTATION! We tried to say no until we were so tired of it we agreed to a 90 minute presentation for $100 USD per couple and 10% off of our charges for the week. The 90 minutes became 150 minutes. Each time they were ready to let us leave a different person prevented us from leaving. Very rude and dishonest. I had to express anger at the fifth person before they showed us the door. This left a sour taste in our mouths for the last few days:

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