Consumer reviews and reports on scam companies, bad products and services
Grupo Cerra
Grupo Cerra Cerra Perfumes Company promised to send name brand perfumes, but sent unknown perfumes that were pure alcohol and had no fragrance. All sm
15th of Dec, 2010 by User321446
My wife, a spanish speaker, saw the advertisement for Cerra Perfumes (i..e. Grupo Cerra) on UniVision, a spanish speaking TV station. She wanted to order the perfumes and then sell them for a profit. I then ordered the perfumes, 24 bottles in a box, and paid $288.00 by money order.


After the perfumes arrived bu UPS, the box contained none of the name brands that were promised to her per the phone representative or the catalog. As she sampled a few of them, she smelled that they were just pure alcohol and had no fragrance. In fact they smelled terrible, far worst than just cheap perfume. They were completely unusable, an unabashed scam.


After discovering that she had received unusable merchandise, she contacted the company by phone for a reimbursement and was told that someone from customer service would call her, but no one ever did. The customer service number itself does not even accept messages, it has a recording that says 'no more messages are accepted'. Since the company does not offer any resolution and has performed a complete scam, I am writing to you for a possible resolution in this matter.

Comments
2636 days ago by HazelMena
My mother did the same thing just a few days ago and she keeps calling them yelling at them why there faking the whole situation
2636 days ago by HazelMena
And those fake perfumes you can find it here in Lakewood New Jersey Big Lots for freaking 5 dollars and theres no freaking law against this

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