Consumer reviews and reports on scam companies, bad products and services
Hooker Furniture, my story. I was in the market for a desk, but wanted something special. A unique a
30th of Jan, 2010 by User576922
Hooker Furniture, my story. I was in the market for a desk, but wanted something special. A unique aged look, I came across a few models by Hooker Furniture. Hooker presented images of desk on the website beautiful leather top, intricate carvings. Hooker Furniture website list these desk as solid wood, with carvings and stained finishes. I don’t know if any of you are familiar with Hooker Furniture or even wood desk for that matter. I can tell you real stained wood does not peel off or wear away to reveal white plaster coated particle board. Now this desk from Hooker Furniture was NOT cheap it was $1,300 dollars, A bit pricy for my budget but the desk from Hooker looked beautiful and I felt it would be worth saving for. About a month later I found a local dealer Potomac Furniture who carried the line by Hooker Furniture. I was excited to see the desk in person. The rep at the dealer told me this was REAL CARVED stained wood. So I put down a deposit and went back in a few days to pay the bill and get this desk by Hooker Furniture delivered. After about 90 days I was horrified to see the finish wearing away in high active ares like the desk. The wear on this hooker furniture desk is similar to how you would see paint wear off an old car. But wait since when does stained solid wood or even veneer wear off like paint? I called my Hooker Furniture distributor Potomac furniture and they told me I was wrong this is a wood desk and what I told them is happening is my imagination. Pretty Furious I decided to send them images of this hooker furniture desk. Once they saw the images they told me they can send someone out to make repairs but it would cost me. Outraged I argued but this did no good. Hooker furniture nor Potomac really cared about the desk, or misrepresentation they took part in. I caved and said I would pay for repairs of this hooker furniture desk. To my complete shock the repair man did not show up with stain and sand pager but paint markers. Now the hooker furniture desk is worthless the top section is actually chipping up to reveal the plaster coated composite material. The hooker furniture desk's leather is also chipping off. Funny I'm 44 and have never seen leather chip away. I have included plenty of photos of this hooker furniture desk, judge for yourself. Do you want to save up thousands to buy FAKE wood furniture, and have it chip like this ? Hooker furniture basically told me the same thing the dealer did your wrong its wood, if you want to repaired you have to pay.

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