Joyce Van Lines awful move experience oxford, Connecticut

27th of Nov, 2011 by User813728

Joyce van lines promises great things. They tell you they have an incredible record - that the price will only go down from the estimate, and that they are an honest company. Well- that is all lies. First of all they charged me double for my move. The fact that it was a hot day and the men took lot's of breaks doubled my move cost??? I think that is wrong. I supplied lots of food, water and a very a/c cooled home. I found the men hanging out in the basement many times. 5 pieces of furniture were broken badly. They do not want to pay for it- they had no problem billing me for insurance however! 3 pieces of furniture were also broken- but they did not bother to show me- they set it up damaged and hoped I would not notice. In one case they hide the broken chair in my basement. One is a toddlers room. They also said they hooked her dresser (which is 2 pieces) together- but it was not. They left it sitting dangerously- this could have killed my child had I not noticed it. So far I have spent 4 months fighting with them both through my home owners insurance and credit card company. This company is awful. Do not use them!

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