|K2 Networks Inc.|
|Unable to deliver services, laggy server, frequent disconnections and server crashes on game Fallen Earth |
|19th of Mar, 2012 by fereview |
|This is my review of a game called Fallen Earth|
Fallen Earth is now run by a company called K2 Networks Inc.
and are also know by the name GamersFirst
K2 Networks Inc.
14252 Culver Drive Suite A-355
Phone #1: 949-870-3100
Phone #2: 949-486-0400
Fax #: 949-486-0399
Website #1: http://www.k2network.net
Website #2: http://www.gamersfirst.com/
If you look at the BBB page about K2 Networks they have had multiple
complaints over the past while and yet still maintain an A+ rating.
That is because the Better Business Buearu takes money for better ratings
and has obviously been paid off and the A+ rating that you are seeing here
is a bought rating so don't believe the rating that you see on the BBB website
about these guys.
The Better Business Bureau ratings are misleading at best and misrepresent the
true rating of a company. If you file a complaint with them they will close
off the complaint and do nothing to help you and if you question them about
the rating they will just give you a bunch of garbage about how the rating
system is a complex system.
This was covered by ABC's 20/20
So you are probably asking why I am telling you to avoid the online game
Fallen Earth. Basically the game is laggy as hell most of the time
it is quite unplayable. Also a thing occurs that is called "rubber banding"
where you will walk forward 2 steps and then get pulled back to your orginal
position again due to all the lag. There are frequent outages and server crashes
and log in issues with not being able to log in.
The servers have been like this for months now and nothing is getting better
recently they introduced this on the steam network and ever since then it
has gotten 10 times worse.
If you complain about the problem to the staff nothing gets done about
the problem. The Game Masters (GMs) in the game are rude and ignorant
towards the players and their customer service in game or if you
open up a ticket is horrible.
Basically in game every time you log into the game if you are a free member
a large logo comes up telling you subscribe to the game. Which I did because
I got sick of seeing this come up every time and opening up a web browser
window every time trying to get you to subcribe then when you do subscribe
to the game you can't even play the game because of all the technical problems
with their server and software.
Over all the game is extremely buggy even in game as well with lots of glitches
and problems. The server I am playing on is NOT a test server this is the full
production server and there are this many problems.
There are frequent disconnects and the server is extremely laggy!
Now I have asked to be compensated for all of the outages and lag
and extremely horribly play and nothing has been done up to this
day to compensate me since I am a paying customer and have a commander's
level subscription which costs an outragous $29.00 a month. You can go play
a lot of other MMOs for a heck of a lot cheaper then that. Over all this
is just yet another scam.
This is nothing more than a money grab they want you to subscribe
and pester you till you do. And once you get in game if you have to reset
your AP you have to buy that from the cash shop with real money.
This is nothing more than a money grab by this company and they are doing a
horrible job at running the game and expect people to pay for this crap!
Even once you are a subscriber you get very little and still have to pay
for reset injectors (reset your AP) if you screw up and put the points into
the wrong location. THis should be 100% free if you are a subscriber.
Here are a few examples of the problems in Fallen Earth these were not posted
by me but other players complaining of all the same problems.
This game has already failed once before when it was under control of
Icarus Studios and it looks like K2 Networks Inc. is not doing any better
of a job at running the game.
April 30 2010
Bottom line is if you are thinking about signing up for an account on
Fallen Earth don't bother the game is horrible and extremely glitchy and
very little if anything is actually being done to fix it.
Avoid Fallen Earth it isn't even worth your time or trouble and all of the
poor game play and poor customer service that you will receive.
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