Consumer reviews and reports on scam companies, bad products and services
MasterTech Vehicle Protection Program American Financial Warranty Corporation Covered only the part that broke but not the damage that the broken part
1st of Nov, 2011 by User146929
Had the warranty for 2 months. 1000 miles away from home the alternator starts to go bad. Went to the dealership since that is what is required by the contract. There was an oil leak that had sprayed oil over everything but especially the alternator. Dealership calls MasterTech and they will pay to fix the oil leak, about $100, but not the other $800 worth of damage done by the leak. So I am stuck 1000 miles from home with a car that won't run and a company that took my money but won't fix my vehicle. This report seems to be the only recourse I have, if even that will help. Not sure who listens to the customer any more.
Comments
2714 days ago by Greeneyedmunster1
Stay away from american financial warranty corporation they will rip you off nothing but a scam
2714 days ago by Greeneyedmunster1
Stay away from mastertech american financial warranty corp they will take your money and find every reason not to pay the bill for repairs so no you the consumer. Has. To pay the bill so you can get the car back this is nothing but a leagal theif I think we the cosummers need to join together and form a class action. Law suit against this corporation
2705 days ago by Mjjmrock
This company is awful. I did my due diligence and read up on my warranty before I took it into the dealership to get worked on. I have the "Ultra" warranty, which is supposed to be the best coverage they offer. I read off of their website the exact details of the warranty and the claims specialist I spoke with explained to me that these items fall into a broad category of excluded coverage. It was quite a grey area but on paper it looks black and white. They were able to conveniently put these included coverage items in an excluded parts section. I called them out on it and they said they could have one of their people come out and look at it. They explained it would take a week for them to have someone come out. This company is a joke. I'll probably purchase another car from Texas Auto Direct just so they can offer me this warranty again and I can laugh hysterically at them.

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