MLIC INC.NEW YORK - Maple Leaf International Consulting MLICETS They are a FRAUDULENT company do not use them. Notice there are no sections on their w

2nd of Aug, 2011 by User111773

The service was never delivered and was not what the merchant promised. I purchased ($1,490.00) and scheduled a prep class through MLIC to prepare me for the Graduate Record Examination. My test date was on July 21, 2011 and I could not change it due to application deadlines. The company scheduled me to attend the prep course on Friday, July 8th through Tuesday, July 12th. On the 5th of July, three days prior to my scheduled class date the company informed me that the class was no longer available to me (even after I had payed in full) for that weekend and that I would have to reschedule for a later date. I was later informed that I was removed from the class because they overbooked it. In addition to that they have not tried to solve the issue. They initially tried to convince me to take the
course in Chicago but were unwilling to properly fund my trip. The company has not accommodated me in any way for their mistake and has disregarded my test date and deadlines and many of my e-mails. In regards to my test date they tried to stick me into a class after that date which defeats the purpose of a "prep" course. I have tried to solve the issue repeatedly with the company and they are not cooperating. They have been extremely unprofessional and rude to deal with on the phone and are acting in a fraudulent manner. They have hung up on me during a conversation on the phone and have treated me like I was the problem. They were so disrespectful, I do not know how they can treat their customers in this manner and still be in business, especially when they are competing against Kaplan and Princeton. This is a terrible company and should be shut down.

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