Consumer reviews and reports on scam companies, bad products and services
Mozy Poor user support, impossible to sign back on. Seatle, Washington
13th of Mar, 2011 by User721762
I had the misfortune of loosing my Mozy password and attempts to recover have gone unanswered. I am trying to discontinue the service and cannot access the site. Apparently, to pursue cancellation, you need to first access account, which I cannot do,,,,,,to gain the info needed. Numerous support requests have gone unanswered. Additionally, calling the support phone line puts you in a automated system that will not push to a live rep. All info needed is generated from the site. My next step is to contact my bank and block the monthly Mozy deduction.

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