Consumer reviews and reports on scam companies, bad products and services
Mutt Mart
Mutt Mart muttmart.com Lost Order, Product Smelled of Urine, No Customer Service Reno, Nevada
10th of Jan, 2011 by User910894
Muttmart.com states shipping within about 48 hrs and satisfaction guaranteed. Instead Muttmart.com totally lost my order for weeks until I let them know. I inquired 3 weeks later by email repeatedly and phone message as no one answers. I get no response by either and no way to reach a human. All I get suddenly is a tracking number with no way to tell what it's related to. I conclude Muttmart.com has finally noticed the unshipped order and shipped it. No apology or fast shipping from Muttmart.com as demanded. 30 days later the package arrives and the products reek of urine smell. Dogs won't touch this crap. I'm going to donate the entire $100 order to the local shelter since God help me if I try to return it with their stocking fees, no humans and I have to pay shipping!


AVOID LIKE THE PLAGUE.



Comments
3264 days ago by Schnauzer
My order from Mutt Mart never shipped and they did charge my account. I have no way of contacting them. They do not respond to e-mails or phone messages. Do not order from this company.

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