Consumer reviews and reports on scam companies, bad products and services
Mygenonline refused to give a refund Mesa, Arizona
25th of Jul, 2011 by User701016
I purchased a website from this company on June 29,2011. I was told I would be contacted by their marketing company Boost Media. Well they called me and wanted all my credit card numbers so they could check my available balance so they could determine how my advertising I could qualify for. I refused to give them the information and he got angry and hung up. I then sent and email to mygenonline cancelling my order with them and requested a refund. Izzy with mygenonline leaves me a message to call him back. I tried several times to reach him without success so I sent a second email requesting a refund. I called today and spoke to Izzy and told him I contacted my bank and they instructed me to send another email to mygenonlie before they process a charge back. He put me on hold then comes back to tell me his manager said they won't give me a refund because I called my bank.
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