MyRentalCondo.com John Palatine They stole our GRANDKIDS Vacation. Oswego, Illinois

5th of Oct, 2011 by User818075

We Paid $500.00 Barter for a one night stay at Grand Bear Lodge in Utica Illinois. We used the service of , a Mr. John Palatine who then charged us another $157.50 for cleaning. Supposedly, the hotel closed the water park on 10-05-11 and the General Manager (Brett) Swears he called John Palatine office to inform him. Of course, they never had the courtesy to call or email us. So on Thursday, 10-05-11 we were driving out when my daughter called to ask about internet service and we were told they were closed. When asked what to do, we were told we were on our own. and Grand Bear Lodge have no care or concern for the guests. They're right there with HANDS OUT for Money Up-Front, but the hell with you after we've gotten payment. So far, they've got my $500.00 barter and $157.50 cleaning fee. What a scam. It is my PERSONAL feeling that they did not have enough weeknight occupancy and they simply decided not to open the waterpark. Basically, I believe that they lied. AVOID Grand Bear Londge and www.My CondoRental.com from John Palatine. You will be un-happy as me and my grandchildren are. There are numerous water-parks in Wisconsin Dells and Gurnee IL. Learn from my mistake, avoid Grand Bear Lodge and , John Palatine so you will not disappoint your grandkids and be out money.

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