|Terrible company. I explained that I had to have my stuff moved in no later than Sunday 6/27/10 because I HAD to be up in Boston 6/28. I was told delivery would be between 6/24 to 6/26. Adam Dahan explained for paperwork's sake it would be written as absolutely no later than 6/29. I even confirmed 6/24 to 6/26 delivery over the phone with Adam on day of pick-up when the paperwork I was given was incorrect. The dates were of utmost importance and Adam reassured me. |
The movers were no good, damaging walls and getting grease on the carpets. Then I was given a bill of $6750 at the end. My "Binding Estimate of Cost" done on-site by Adam was for $3664. The movers argument was "you had more stuff." I kept asking how could a person who's job it is to estimate can't even get in the ballpark on price. He saw everything. I didn't add furniture to my house after the evaluation. How would I have more than double the "stuff?" They never understood the point.
I kept saying I won't sign and they kept saying they won't leave until I sign. I called Adam 3 times with no answer and no call back. Eventually I signed and later I talked to Mark Davis Smith in NY and eventually got it down to $6150, but they still charged $6350 (they didn't reverse the deposit as they promised). Later, I was offered a "Release Form" to sign for $200 where they would no longer be held liable. I declined the money and kept harping on "just give me my stuff back."
I called and called for a firm delivery date and was NEVER given one. Always a range and it always moved back. No one ever had any answers, they couldn't remember their excuses, the story changed daily, they would hang up on me or leave me on hold indefinitely, and they lacked professional composure. They had no brains at all. Reasoning with them was useless- they couldn't even remember what they would say within the same conversation let alone follow a coherent argument. I lost the position I was moving back east for because they did not honor the moving dates. I believe the only reason I got my stuff when I did (weeks later) was because I became the squeaky wheel. They were verbally abusive and damaged many belongings. They should not be in business.