Consumer reviews and reports on scam companies, bad products and services
Platimum Tel
Platimum Tel No Contract, No extra Fees, Yeah Right! Chicago, Illinois
26th of Dec, 2010 by User743447
When purchasing a pre-paid cell phone you think your in the clear from having issues with overage charges. Not with Platinum tel. I purchased a cheap phone costing about 50 dollars. In addition, I gave them 50 dollars for the first month of service. The service is 50 dollars a month, supposedly. My phone has been cut off twice within a months time. In addition, I regularly call a chat line. The automated machine on the chat line says, "This is a regular call, no extra fees". Somehow, Platinum tel says that they are being charged, in turn my phone gets cut off 8 days after I paid them the usual 50 dollars. When I spoke to the person at the 1-866 number, she claims that I signed a contract agreeing to pay for extra charges. Remind you, this is a Pre-paid phone, what contract? They are a waste of time to deal with and a complete scam. Now they want 50 more dollars in order to re-activate my phone, it's very frustrating.

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