ReelVidz

ReelVidz imovies LLC Customer Service NIGHTMARE Internet

7th of Jul, 2011 by User153955

I setup a reelvidz account to watch movies on my computer, I tried netflix and was looking for alternatives to netflix, I came across this website, I signed up watched a movie and logged out when I went to log back in later it would not let me, kept saying invalid user name and password.
I tried from different computer same thing, so I thought oh ok maybe I have to reset up the account, Nope told me I was already active, so I called the 1-800 number and got some lady who verified my info no problem, Then she tells me she can get in, I said well I cant! she tells me there is nothing she can do about it. I said why not I am paying for this service and wanted to see a movie, She says well there is nothing she can do, restart your computer I told her I tried different computers and shut this one down. She says Oh well maybe TRY another time. I asked to speak with someone else she tells me I have to call back then I asked to speak to her supervisor and she tells me there is no one there. I got so upset went to support page trying to send email and when I finished writing my complaint it told me forbidden. This is So NOT RIGHT AT ALL!!!!

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Comments

4681 days ago by Joeyonli

The same thing happened to me. When I called reelvidz they literally laughed at me and hung up on me. they said there were no refunds and about three times hung up on me. But I figured out a way to get your money back. Keep calling them over and over...be rude, yell at them and just keep annoying them. After about 3 days of this, they gave up and refunded my money! Their number is 877-801-9072. press option 3, then option 1, then option 2 and you will be directed to a live operator. then have fun with them!