Consumer reviews and reports on scam companies, bad products and services
Repairs Universe
Repairs Universe www.repairsuniverse.com shipped item to wrong address and refused to make it right Internet
18th of Aug, 2011 by User641840
I purchase a replacement ipad 2 screen from repairs universe and paid for expedited shipping. Upon waiting a few days I looked at my tracking and the tracking information provided by USPS said it had been delivered. The day in question I was the only one who received packages. I looked further and the tracking information said it was delivered by USPS to a different zip code than the one I had provided to them. Now due to their mistake and refusal to communicate either via phone or email I am expected to eat the $108. I paid with paypal and have not been able to get a refund as of yet due to them showing they shipped to any address at all, even though it is not a correct address as provided at the time of purchase. Stay away from this company.
Comments
1908 days ago by Onethingat
I agree. This company has great videos on how to fix the screen. However, they will rip you off in a heart beat if they make a mistake. Take your business elsewhere.
127 days ago by Bambuco
I ordered a screen for an iPhone 7plus but they sent me a screen for an iPhone 6plus. When I spoke with their customer service they said to sent the screen back so I did. Several days later, not hearing anything back from them, I called in and was told that they weren't going to send me a replacement cause the screen was damaged. Please get this clear. The wrong phone screen they sent me was damaged so now they won't exchange my screen for the one I ordered. What can I do? It's me against their customer service. I had bought 3 other screens from them with no problem at all an I enjoyed helping a small website other than Amazon and other billion dollar companies but now I feel like I have learned my lesson. I paid $80 for it now I don't have anything, they kept the screen and haven't contacted me at all. I'm lost. Please help. It seems they are getting away with all this fraud.

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