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Repairs Universe
Repairs Universe www.repairsuniverse.com shipped item to wrong address and refused to make it right Internet
18th of Aug, 2011 by User641840
I purchase a replacement ipad 2 screen from repairs universe and paid for expedited shipping. Upon waiting a few days I looked at my tracking and the tracking information provided by USPS said it had been delivered. The day in question I was the only one who received packages. I looked further and the tracking information said it was delivered by USPS to a different zip code than the one I had provided to them. Now due to their mistake and refusal to communicate either via phone or email I am expected to eat the $108. I paid with paypal and have not been able to get a refund as of yet due to them showing they shipped to any address at all, even though it is not a correct address as provided at the time of purchase. Stay away from this company.
Comments
1790 days ago by Onethingat
I agree. This company has great videos on how to fix the screen. However, they will rip you off in a heart beat if they make a mistake. Take your business elsewhere.
9 days ago by Bambuco
I ordered a screen for an iPhone 7plus but they sent me a screen for an iPhone 6plus. When I spoke with their customer service they said to sent the screen back so I did. Several days later, not hearing anything back from them, I called in and was told that they weren't going to send me a replacement cause the screen was damaged. Please get this clear. The wrong phone screen they sent me was damaged so now they won't exchange my screen for the one I ordered. What can I do? It's me against their customer service. I had bought 3 other screens from them with no problem at all an I enjoyed helping a small website other than Amazon and other billion dollar companies but now I feel like I have learned my lesson. I paid $80 for it now I don't have anything, they kept the screen and haven't contacted me at all. I'm lost. Please help. It seems they are getting away with all this fraud.

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