ResVibrant False Advertising, deceptive and fraudulent business practices Emeryville, CA 94608, Nationwide

17th of Nov, 2011 by User560192

You may do whatever you need to do to have this disreputable company change their practices. They advertise "free sample" which I received with the wand pump removed from the product . . . I immediately wrote to request NOT TO SEND any more product . . . followed by two more emails, not only did they immediately place a $74.96+ charge on my credit card which appeared on October 9th, I received the product over a month later this past Saturday, November 12th and today received my credit card statement with an additional $76.93 charge upon it. I've now written them three times to obtain an RA#, however, they say their policy is in order to return a product, they require a telephone call. I ask you, if they are able to accept an on-line order, why can't a "reputable" company accept an on-line return request?

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Comments

4214 days ago by Sassy124u2

I as well have returned my package on three seperate occasions and they now tell me they have no record and that I had to Call! Then they try to talk you into keeping package over and over and over again, I am a sales rep. and no when a customer is not happy they have now charged me over 200.00 for a product I've sent back three times! I will continue to post this every day till I get the response I need if you want to charge me, I will tell everyone not only does your product not work but I didn't get the product that was offered in the free trial. DO NOT ORDER THIS PRODUCT!!!

4214 days ago by Sassy124u2

YOUR PRODUCT AND CUSTOMER SERVICE POLICY, IS A JOKE I WILL POST THIS DAILY TILL I GET MY MONEY BACK

4214 days ago by Sassy124u2

YOUR PRODUCT AND CUSTOMER SERVICE POLICY, IS A JOKE I WILL POST THIS DAILY TILL I GET MY MONEY BACK

4214 days ago by Sassy124u2

YOUR PRODUCT AND CUSTOMER SERVICE POLICY, IS A JOKE I WILL POST THIS DAILY TILL I GET MY MONEY BACK