Consumer reviews and reports on scam companies, bad products and services
Scratch 'n Scram
Scratch 'n Scram Processing and Handling fees way too high. No way to review order before submitted. No contact info. Deceptive a
5th of Nov, 2010 by User881043
The scratch n scram website says you can order each sheet for 9.95 plus 7.95 p&h. It says you can get an additional for just the 7.95 shipping. I checked two to take advantage of that offer.
On the next page it asked if I wanted an additional sheet for only the 7.95 p&h. Not realizing that it already knew I had ordered 2 on the first page, I said yes. Then it asked if I wanted to upgrade to sheets of the scratch guarding plastic which were twice as large for 5.00 a sheet. I said yes.
Then it asked for my credit card info and confirmed my order with NO REVIEW allowed. I only saw the charge after the order had been submitted. They charged 39.90 for the first 2 sheets I ordered (which they clearly stated on page one of thier website would be 9.95 plus p&h), and 17.95 for the YES to thier additional sheet which was only supposed to be p&h of 7.95.
The p&h was 48.00, which is not what they advertised. NO CONTACT number, or Email Contact address. No way to cancel order.
This is bull.
3226 days ago by Darlene W
The fact that at one point they charged a high process and handling fee which is now free is not my concern. My concern is does the product work? If I buy something I want it to do what it says it does. In this case I put the scratch protector on my door and for 5 weeks my two dogs and poor single cat didn't scratch or touch the door. I removed the film two weeks ago, and to date the dogs do not scratch or lick it. The scratch protector film came off easily and clean. For me, knowing they offer free shipping and handling now doesn't matter. This product is exactly what I've been looking for. Thank You

Darlene W.
Bristol, CT

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