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| Senior Benefits, Inc. (SBI) REVIEW: Senior Benefits Long Term Care (SBLTC) / RD Life Insurance (RDLI): Verified Safe Business review and Senior Benef |
| 13th of Feb, 2012 by User912793 |
RIP OFF REPORT REVIEW Senior Benefits, Inc. (SBI), Senior Benefits Long Term Care (SBLTC), and RD Life Insurance (RDLI) are a Ripoff Report Verified Safe Businesses … and members of RIP OFF REPORT’s Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..A long name for a program that does a lot for both consumers and business alike. When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this—by working closely with the company or individual to resolve any disputes, RIP OFF REPORT can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction. Ripoff Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion RIP OFF REPORT came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value. ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES. A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business. By Ed Magedson - Founder, RIP OFF REPORT S enior Benefits, Inc approached RIP OFF REPORT with the sole purpose of earning people’s trust on a wider scale. They know how well-respected the Ripoff Report Corporate Advocacy Program is and they were eager to get involved and become a member business of an organization who has the customers’ best interests at heart. SBI’s decision to become a Verified Safe Business shows their excellent insight into what consumers look for – a well-respected, third party who will verify their good business practices, which is exactly what Ripoff Report’s Corporate Advocacy Program is for! SBI EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR CLIENTS Senior Benefits, Inc. (SBI), Senior Benefits Long Term Care (SBLTC), and RD Life Insurance (RDLI) are insurance agencies which provides primarily property and casualty insurance as well as annuities and life insurance to nationwide consumers. SBI, SBLTC, and RDLI imparts its proficiencies to qualified clients on a nationwide basis, and trains its agents thoroughly and gives them a platform to help individuals meet their insurance needs through a variety of available plan options. SBI, SBLTC, and RDLI strive to be the most quality-driven, client-focused firms of their type in the country; not to be the largest, but to be undeniably the best. Senior Benefits MISSION STATEMENT! ” The Obligation of Our Very Existence is to Help Business Owners Reach Levels of Profit, Ease of Ownership and Security that Would Have Been Impossible Without Us. When we asked a Senior Benefits executive … “How do you avoid complaints?”, he responded, “SBI, SBLTC, and RDLI starts with exhaustive training of its sales force focused on giving the client what they want, when they want it. From car insurance to boat insurance to other areas of insurance risk, SBI offers a vast array of products in order to meet the clients’ needs. They also take a very non-pressure approach to securing a policy for their clients. Often times, the local agent representative will visit with clients 3 or more times before deciding on the right coverage. Should a complaint come in, the staff at SBI, SBLTC, and RDLI takes immediate action to ensure the complainant is spoken to promptly and an amicable solution is found." We also asked.. “So how do you make things right for the client???” ..“SBI, SBLTC, and RDLI will do absolutely anything necessary to resolve the complaint or concern. We have found that complaints typically come from misunderstandings and once fully explained a resolution is easily found.” It seems that SBI, SBLTC, and RDLI have focused on having better methods that are geared to inform them of any minor issue prior to it becoming a serious issue. WHERE THEIR COMPETITORS WENT WRONG - Setting a New Standard for Small Business Advisors ” Historically, this industry was soured by the bad habits of many insurance agents and agencies who did not put the clients’ interests first. It’s not just how those larger firms treated clients, it’s how they treated their agents as well. Many of these agents/agencies only worried about how to make the most money for themselves versus realizing that by taking care of the clients’ needs first they would earn more in the end. Just because a particular type of car insurance or life insurance pays a higher commission to the agent/agency does not mean that policy is right for the client.” SBI, SBLTC, and RDLI FAR SURPASSES THEIR COMPETITORS The difference between SBI, SBLTC, RDLI and the competitors is that they have a passionate focus on the clients’ needs rather than simply their own. Although SBI, SBLTC, and RDLI agents enjoy a comfortable lifestyle, the focus of their sales endeavors is not to make the most money on each sale but rather to put the client in the best position whenever possible. Sometimes this means walking away from a larger payout in order to keep the relationship one that will last. The companies' agent force is reviewed for quality on an ongoing basis and any missteps by an agent representing SBI, SBLTC, or RDLI are quickly identified and rectified. One executive told Ripoff Report “Our agents and business realizes that the most profitable relationships are the ones that last, and that only happens when the client is satisfied.” SBI, SBLTC, and RDLI have joined RIP OFF REPORT’s Corporate Advocacy, Business Remediation & Customer Satisfaction Program to show that they are 100% committed to their clients and to assure YOU that they are a company focused on Quality first, not Quantity! SBI, SBLTC, and RDLI credits its exemplary reputation to truly putting clients first. Their approach isn’t pushy or aggressive, and the focus isn’t on “high commissions”, but rather on providing customized plans for each client when they are in need. And taking business to the next level includes proving that they are a reliable company whose practices match their principles. This is one more reason why they are a member of RIP OFF REPORT’s Corporate Advocacy, Business Remediation & Customer Satisfaction Program. They don’t just “do what they can” and stop there – they do whatever it takes to earn your trust. Ripoff Report is confident this is a company that is ready to serve those who need more assistance and is willing to always make things right as they always have. Ripoff Report knows there is no company or individual that is perfect – This business has focused itself on having better methods that are geared to inform them of any issue prior to it becoming a serious issue and they are now working with Ripoff Report to ensure they remain complaint free! That is why Ripoff Report comfortably states that you can feel confident, safe and secure when doing business with them as a member, ..A Ripoff Report Verified Safe Business .. and a proud member of RIP OFF REPORTs’ Corporate Advocacy, Business Remediation & Customer Satisfaction Program. SBI, SBLTC, and RDLI show leadership by joining the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Senior Benefits has worked with many clients over time and they consistently provide a leadership model for other companies that care about their clients to follow. Joining the Corporate Advocacy Program is just one of the many ways that Senior Benefits, Inc. is leading their industry to higher standards. ABOUT THE CORPORATE ADVOCACY PROGRAM While Ripoff Report does not endorse any company, including SBI, SBLTC, and RDLI , overall, our research demonstrated to us that these are solid, reliable companies that stand behind their service. As a matter of policy, when Ripoff Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of their statements using every bit of information at our disposal. Our process is systematic and highly effective because the company or individual in our Corporate Advocacy Business Remediation and Customer Satisfaction Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, RIP OFF REPORT can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings. Ripoff Report is a known trusted source that millions of consumers use regularly, even federal and local law enforcement agencies. When Ripoff Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include just about every law enforcement agency in the United States and Canada, and in about eight other countries. These government agencies include: FBI - Federal Bureau of Investigation, FTC, SEC, Department of Homeland Security; ICE, U.S. Secret Service, Attorney’s Generals, Federal Prosecutors, US Postal Inspectors, US Attorney’s Office, US Customs and Border Patrol, United States Citizenship & Immigration Services, U.S. Commodity Futures Trading Commission, IRS, along with local authorities including local prosecutors, Sheriff and State Police in just about every state for the past 14 years. This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, even when those complaints come to us by e-mail. In the case of Senior Benefits, they have no complaints ... just about 10 years now and no issues. The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future. If anyone ever has an issue with a Ripoff Report Verified Safe Business .. you can contact us here at Ripoff Report .. but, like any good business, you should first always try and work out any issues that may be just a misunderstanding. Anyone contacting the following e-mail address will get immediate attention with SBI, SBLTC, and RDLI . (within 3-5 business days, usually within 24 to 48 hours) We ask that you contact SBI, SBLTC, and RDLI Customer Service: [email protected] RIPOFF REPORT CHARTING NEW TERRITORY ..Consumers should feel confident and secure when doing business with member businesses. Remember, just because a company or individual is reported on RIP OFF REPORT does not mean you should not do business with them. Mistakes can happen and it can be difficult to keep every person happy. What makes a company stand out is their ability to correct an issue promptly and to the customer’s satisfaction. RIP OFF REPORT is an informational tool that can be used to your advantage to learn how companies handle client issues. Remember that you should be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you. Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike. Consumers can feel confident and secure when doing business with SBI / Senior Benefits along with SBI, Senior Benefits, , Senior Benefits Long Term Care, SBLTC, RD Life Insurance, RDLI Here's why. SBI, SBLTC, and RDLI's Commitment to Excellence and Total Consumer Satisfaction, Consumers should feel safe, confident and secure when doing business with a Verified Safe Business, a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, a long name for a program that does a lot for both consumers and businesses alike. Written by, ..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team.. ..by consumers, for consumers
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