Consumer reviews and reports on scam companies, bad products and services
Spirit Airlines Scheduled my travel for the wrong date, broke promises to make it right. Internet
10th of Oct, 2011 by User415716
I scheduled travel with Orbitz using Spirit Airlines as the flight carrier. Due to a change of plans, I had to postpone my trip for a year. I called Spirit I needed to move the flight up to 2012, making sure I mentioned the year multiple times to make sure it was scheduled correctly, and they told me at the time it was all good to go, flight was scheduled. A little while later I received an email from them with my travel itinerary, with the flights scheduled for 2011. Not cool. So after three calls and multiple conversations with supervisors, they finally admitted their mistake, issued me a travel credit, and told me I could book the flights I wanted in about a month. The travel credit would expire in about two months. I just got off the phone with them after attempting to schedule my flights for 2012, and now they're telling me there are no flights available. They will not keep their promise to allow me to use my travel credit on the 2012 flights. I requested that they extend my travel credit so I can use it for the flights when they are available to be scheduled, but Spirit has refused. They also refuse to issue me a full refund - even though it was their mistake that caused this whole mess in the first place.

Post your Comment

Complaint Details


Get new code


 

Recently Updated Reports

1
155 days ago by freeinfofraud
Bitky.io - Unable to withdraw funds
Bitky be Aware! Unable to withdraw money! Bitky idoes not allow you to withdraw your funds, do...
3
160 days ago by ned l.
Bi Polar Bullies - Bi Polar Bullies Kennel Karen Wolfe BUYERS BEWERE OF THIS...
thank you for bringing this to my attention...my name is Karen Wolfe, i'm the owner of...
6
161 days ago by ned l.
ServiceMagic ServiceMagic scams and cheats contractors...
Jason - I'm sorry to hear about your experiences with your leads recently. The leads that...
     

User Registration

Already a ScamExposure.com member? Log in now.
Username
E-mail address
Password
 
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of ScamExposure.com? Register now.
E-mail address
Password
Forgot your password?
E-mail address
Back
Loading, please wait...
Your password has been sent to the specified email address. Log in