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T-Mobile T-Mobile's blacklist Internet
7th of Sep, 2011 by User472304
I was having on going issues with my home phone service from T-Mobile. After the 3rd call to customer service I noticed wait times went to 2 hours. Someone from T-Mobile finally admitted that numbers are tagged to go into long wait times even if there are no others on hold. I have 5 lines with T-Mobile and all are under contract. I asked since they are refusing to service my line if I could just cancel that one line with no penalty and they said no. I have learned if I block my call and enter another phone number in the automated service I can talk to someone, but this is total crap.

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