Consumer reviews and reports on scam companies, bad products and services
The Neat Company
The Neat Company no costumer service, refuse to reply to multiple request for assistance. Philadelphia, Pennsylvania
25th of Mar, 2011 by User913109
After purchasing the Neatreceipts scanner, I used it for 2 weeks. After this the scanner would no longer scan receipts. The company was contacted by e-mail and by telephone. When I finally reached a customer service representative, they read from a list of common complaints, all of which did not apply. To that point there was no further communication,
even after multiple attempts for a period of three months.
This product is great for the very short period of time it works, however with the lack of customer service or even the ability to receive a replacement or refund, it is not worth the money paid for.
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