Consumer reviews and reports on scam companies, bad products and services
The WEBstaurant Store
The WEBstaurant Store Ripoff 30% restocking fees for returns, no exchanges Lancaster, Pennsylvania
22nd of Dec, 2010 by User962715
Here's my story, I was looking for a good WOK at a low price to replace my broken wok which I had for over 30 years. So I decided to go on web, since I'm pretty busy at work, I didn't have time on the weekend to feel out cookware. Anyway I saw that this website advertise for hand hammered wok 14inch for about 10 bucks. Okay it looked pretty good the picture on the website, but it was also deceiving in the size. So anyway went ahead an ordered the items, a 14 inch wok, and a cooking spoon that's similar to a spatula. So I proceeded to click on the estimated shipping calculator and at first I didn't notice anything wrong but later I would find out it was a little shady. Anyway. I was just ordering those 2 items, then it gave a shipping price of about 8 bucks. I thought it was not too bad, then it did something weird , saying something about my address not being a business site, so they tacked on 3 more bucks totallying to almost 12 dollars, I said WTF. And thought about I don't have time for this, ill just order it and get it over with. Okay at this point I was not aware of anything yet, so I got the package last week, pulled it out, and noticed that the wok was smaller than advertised on the website. So I contact thru their chat system and asked for an exchange, to my surprise they do exchanges and even better, they told me that I needed to ship back the wok at my own cost and also they would charge me a 30% re-stocking fee. I was thinking WTF! I was thinking you guys out of your minds!?!??! I never heard of a 30% restocking for a return! Anyway I thought about and decided I needed to take action against this fraud, first they shipping calculator was misleading, then the policy with only returns _+ restocking fees is even more ridiculous! And in all this time I just only wanted and exchange of a unused brand new 14 inch to a 16inch. I just don't get it, they're excuse was that they're a small shop and that they don't make enough money to cover the costs. That's a load of crap. They make plenty of money, that's just an excuse to force you give them back their product and lining their cheating wallets with more money. You know they're a bunch of expensive cold fusion web developers who think that their hot sh*t and decides that people are too stupid to not notice this scam. And they have the audacity to me its my fault I picked the wrong size, and they're punishing me for making a mistake. So please do not buy from these scammers. And fight for your rights!!!

The WEBstaurant Store Address: 2205 Old Philadelphia Pike

Post your Comment

Complaint Details

Get new code


Recently Updated Reports

34 days ago by FoolMeOnceShameOnYou
CableLink Solutions - Suncontracted us to do work & never paid
Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught...
53 days ago by laphotographer
Michael Silberman - Michael Silberman DISTURBED SILBERMAN THREATENING &...
It's a shame that I can't find a way to delete my previous post. (above). In the...
76 days ago by FoolMeOnceShameOnYou
Expect Payment Solutions - Derek Garvin - Credit Card Processing Scam Artist
Where to even start. I'm a small business owner who had done business with Expect for about...
120 days ago by User445499
Hi CrookedlyBouquet Please provide the trade ID of the trade you are referring to, will take a...
132 days ago by strike56
test - test
137 days ago by 666invocation
Elizabeth C. Pellerin - SOCIOPATH
Lucifer's spawn, invoke me
140 days ago by Fuckmichaelscamese
Michael Salese - Michael Salese Getting ripped off by Mike Salese Bangor ,...
FUCK MICAHEL SALESE. I hope he gets burned alive!!! His children too!!
142 days ago by javierluna
ebay seller starpics4u - selling fake autographs to the consumers online
ebay seller starpics4u is an autograph forger. He doesn't always go out and get autographs...
143 days ago by CrookedlyBouquet
Stefan Snyders consultant at bitmex - this man is a fraud! he will rip you off!
NOT false information. You (Stefan Snyders) try and scam people out of Bitcoin on

User Registration

Already a member? Log in now.
E-mail address
Get new code

User Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Register now.
E-mail address
Forgot your password?
E-mail address
Loading, please wait...
Your password has been sent to the specified email address. Log in